Surrey Mechanical Solutions

Privacy Policy

This policy explains how Surrey Mechanical Solutions handles personal information provided through this website, enquiry forms, phone calls and email correspondence.

Who we are
Surrey Mechanical Solutions is a plumbing, heating and mechanical services company based in Surrey and working across surrounding areas, including Hampshire. Registered address: Cheyenne House, West Street, Farnham, GU9 7EQ.

What we collect
When you contact us, we may collect your name, phone number, email address, job location, preferred date, job details and any plans, drawings or links you choose to share.

How we use your information
We use your information to respond to enquiries, assess availability, provide quotes, arrange appointments, carry out work, keep project records and manage customer communication.

How long we keep information
We keep enquiry and customer information only for as long as reasonably needed for communication, project records, accounting, legal obligations and customer service.

Cookies
This website may use essential cookies and basic analytics or performance technologies to help the site work properly and understand how visitors use it. You can manage cookies through your browser settings.

Sharing information
We do not sell your personal information. We may share details only where necessary with trusted service providers, professional advisers, or where required by law.

Your rights
You can ask to access, correct or delete personal information we hold about you, subject to any legal or business record requirements.

Contact
For privacy questions, contact Gavin Howes at Gavin@surreymechanicalsolutions.co.uk or call 07743 558040.